Shipping policy
At SincereFlowers.com, we are committed to delivering fresh and beautiful floral arrangements safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.
Delivery Coverage
We currently provide delivery services across the United States. Customers can place orders from any U.S. state, and we will arrange delivery to the recipient's address within the country.
Shipping Fees
We offer expedited shipping for all orders to ensure flowers arrive fresh and on time.
A flat expedited shipping fee of $12.99 per order applies to all deliveries within the United States. This fee includes packaging, handling, and priority delivery services provided by our shipping partners.
The total shipping cost will always be clearly displayed during checkout before payment is completed.
Sales Tax
All orders placed on SincereFlowers.com are subject to applicable taxes.
We currently apply a 10% sales tax to all orders, which is automatically calculated and displayed at checkout. Customers will always see the complete order total, including product price, shipping charges, and applicable taxes before confirming their purchase.
Order Cut-Off Time
- The daily order cut-off time for same-day processing is 5:00 PM (recipient's local time).
- Orders placed before 5:00 PM are typically processed and prepared for same-day delivery.
- Orders placed after 5:00 PM will usually be processed and scheduled for next-day delivery.
Handling Time
Handling time refers to the time required to prepare and dispatch an order after it is placed.
At SincereFlowers.com, most orders have a handling time of 0 business days, which means orders placed before the daily cut-off time are usually prepared and dispatched on the same day.
Orders are processed Monday through Sunday, depending on delivery availability in the recipient's location.
Transit Time
Transit time refers to the time required for the delivery carrier to transport the order to the recipient.
For most destinations within the United States, the transit time typically ranges between 0 to 1 business day, depending on the delivery location and courier availability.
Estimated Delivery Time
Based on our order processing and delivery network, the estimated delivery time is typically between 0 to 1 business day.
Orders placed before the daily cut-off time may qualify for same-day delivery, while orders placed after the cut-off time are generally delivered on the next available delivery day.
Delivery Hours
Standard delivery hours are between 9:00 AM to 5:00 PM (recipient's local time).
During peak seasons such as Valentine's Day, Mother's Day, and Christmas, deliveries may extend beyond standard hours due to high order volume.
Delivery Carriers
Orders may be delivered through trusted courier partners such as UPS®, USPS®, FedEx®, or other reliable local delivery partners depending on the destination.
Accurate Address Information
must provide accurate and complete delivery information including:
- Full delivery address
- Apartment or suite number (if applicable)
- Recipient contact number
- Any special delivery instructions
SincereFlowers.com cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided during checkout.
Delivery Attempts
A signature is not required at the time of delivery.
If the recipient is unavailable, the delivery partner may leave the order in a safe location at the delivery address when appropriate.
For business locations, if the office is closed, the courier may attempt redelivery or contact the recipient.
Address Changes
If a delivery address needs to be changed after the order has been shipped, please contact our support team immediately. Additional delivery charges may apply for address changes or redelivery requests.
Weather and Holiday Delays
Delivery times may occasionally be affected by severe weather conditions, public holidays, or other circumstances beyond our control. In such cases, we will make every effort to complete delivery as soon as possible.
Contact Information
If you have any questions about shipping or need help with your order, please contact our support team:
Email: info@sincereflowers.com
Phone: +1 760-395-8915